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8-INCH RUGGED
TABLET PC
8-INCH RUGGED TABLET PC
8-inch IPS FHD (1920×1200) rugged display with high resistance.
PRODUCT DESCRIPTION
8-INCH RUGGED TABLET PC
8-inch IPS FHD (1920×1200) rugged display with high resistance.
WIDELY APPLIED
The H81 combines durability and flexibility, making it the perfect tool for outdoor and industrial use in challenging environments.
WIDELY APPLIED
WIDELY APPLIED
The H81 combines durability and flexibility, making it the perfect tool for outdoor and industrial use in challenging environments.
5G + WiFi 6
It supports 5G network and WiFi + connection at the same time, and runs quickly without lag.
5G + WiFi 6
5G + WiFi 6
It supports 5G network and WiFi + connection at the same time, and runs quickly without lag.
1000NIT ULTRA-BRIGHTNESS
8-inch FHD IPS Screen
1000NIT ULTRA-BRIGHTNESS
1000NIT
ULTRA-BRIGHTNESS
8-inch FHD IPS Screen
MULTIPLE LENSESCREATE DIVERSE PERSPECTIVES
>10hrs battery life, quick replacement supported.
MULTIPLE LENSESCREATE
DIVERSE PERSPECTIVES
MULTIPLE LENSESCREATE DIVERSE PERSPECTIVES
8GB+256GB
8GB+256GB
8GB+256GB
ATEX EXPLOSION- PROOF
CERTIFIED
ATEX Certified (ECM 25 ATEX-B DQ42) Zone 1/21 Gas/Dust Explosion-proof Designed for Chemical/Petroleum/Mining Applications
ATEX EXPLOSION-
PROOF CERTIFIED
ATEX EXPLOSION- PROOF
CERTIFIED
ATEX Certified (ECM 25 ATEX-B DQ42)Zone 1/21 Gas/Dust Explosion-proofDesigned for Chemical/Petroleum/Mining Applications
ANDROID 14 GMS
CERTIFIED
Android 14 with GMS, 40+ languages for global enterprise apps.
ANDROID 14
GMS CERTIFIED
ANDROID 14 GMS CERTIFIED
Android 14 with GMS, 40+ languages for global enterprise apps.
PD 18W FAST CHARGING
PD 18W fast charging, charge 50% in 30 minutes.
PD 18W FAST
CHARGING
PD 18W FAST CHARGING
PD 18W fast charging, charge 50% in 30 minutes.
1D/2D BARCODE SCANNER
Compared to other modules, the E20 barcode module features faster scanning speed, more accurate recognition, and stronger anti-interference capabilities.
1D/2D BARCODE
SCANNER
1D/2D BARCODE SCANNER
Compared to other modules, the E20 barcode module features faster scanning speed, more accurate recognition, and stronger anti-interference capabilities.
OPTIONAL NFC CAPABILITY
Rapid Information Retrieval within 2 to 5cm
OPTIONAL
NFC CAPABILITY
OPTIONAL NFC CAPABILITY
Rapid Information Retrieval within 2 to 5cm
LF/HF/UHF RFID SUPPORT
3m read range for LF/HF/UHF RFID, meeting global standards for logistics/retail.
LF/HF/UHF RFID
SUPPORT
3m read range for LF/HF/UHF RFID, meeting global standards for logistics/retail.
GPS/ BEIDOU NAVIGATION
Optional high-precision positioning navigation module M9N with an external antenna.
GPS/ BEIDOU
NAVIGATION
GPS/ BEIDOU NAVIGATION
Optional high-precision positioning navigation module M9N with an external antenna.
EXTREME TEMPERATURE
ENVIRONMENT
EXTREME TEMPERATURE
ENVIRONMENT
EXTREME TEMPERATURE ENVIRONMENT
APPLICATION SCENARIO
APPLICATION
SCENARIO
APPLICATION SCENARIO
APPEARANCE
TECHNICAL SPECIFICATIONS
| Hardware | |
|---|---|
| Processor* | MediaTek Kompanio 900T (MTK8791T) Octa-core (8 cores)Up to 2.6GHz|6nm process |
| Graphics* | ARM G68 MC4 |
| AI Processing* | APU 3.0 (2.6T) |
| Memory* | 8GB LPDDR4 RAM |
| Storage* | 256GB UFS |
| Expandable Memory | Expandable via microSD (supports up to 2TB) |
| Camera* | Rear Dual Camera: Main: 48MP with autofocus & electronic flash Secondary: 5MP wide-angle lens Front 8MP front-facing camera |
| Battery | 12,000mAh removable battery |
| Display* | 8-inch AFFS/IPS panel | 1920x1200 FHD resolution | 1000 nits high-luminance (sunlight-readable) |
| Touchscreen | Capacitive touchscreen | Glove-touch support | Anti-fog coating | Active stylus compatible |
| Interfaces & Sensors | |
| Card Slots | Dual nano-SIM + microSD (triple slot, dual-SIM or SIM+SD) |
| Charging* | Type-C 8-pin magnetic connector |
| Data Ports* | USB Type-A (Host) x1 Type-C (OTG) x1 |
| Sensors | Gravity, Geomagnetic, Gyroscope, Rotation vector, Ambient light, Accelerometer |
| Charger | 5V 2A, 9V 2A, Support PD fast charge protocol |
| Navigation* | L1+L5 GPS/BeiDou/GLONASS/Galileo/QZSS with AGPS/SBAS support |
| Design & Durability | |
| Dimensions | 223 x 146 x 23mm (L×W×H) |
| Weight (including hand strap) | 886g |
| Color & Material | Black & gray PC-ABS-TPU composite |
| Connectivity | |
| Cellular* | WCDMA/LTE-TDD/LTE-FDD/5G NR |
| 2G/3G/4G/5G* | 2G: GSM 850/900/1800/1900MHz 3G: WCDMA B1/B2/B5/B8 (42.2Mbps DL / 11.5Mbps UL) 4G:FDD: 150Mbps down, 50Mbps UP TDD: 150Mbps downlink , 50Mbps uplink, Band:TDD-LTE (B34/38/ 39/40/41); FDD LTE(B1/2/3/4/5/ 7/8/12/17/20/26/28a&b) Cat-18 5G NR SA n1/n3/n20/n28/n41/n77/ n78/n79 5G NR NSA n1/n3/n41/n7 DL 4x4 n1/ n3/n41 |
| Wireless* | Dual-band Wi-Fi 6 2x2 (2.4/5GHz, 802.11a/b/g/n/ac/ax) | BT 5.2 LE |
| Environmental Ratings | |
| Vibration | 1-19Hz/1.0mm amplitude; 19-200Hz/1.0g acceleration |
| Dropproof /IK | MIL-STD-810 compliant (1.2m) IK05 impact protection |
| Water/Dust resistance | IP68 (IEC 60529) |
| Operating Temperature | -20°C to 55°C |
| Storage Temperature | -40°C to 80°C |
| Reliability | MTBF>5000h; MTTR<0.5h |
| Humidity | 5% to 95% (95%RH, non-condensing) |
| Altitude | Up to 4,500m ( 15,000 feet) |
| Certifications & Software | |
| Certifications | 3C/FCC/CE/ROHS/IP68 (IEC 60529) |
| Language | Chinese (Simplified/Traditional), English, Spanish, Portuguese (BR/PT), Italian, German, Dutch, French, Polish, Romanian, Turkish, Russian, Arabic, Indonesian, Malay, Thai, Vietnamese, Hindi, Hebrew |
| OS* | Android 14 (GMS) Certified |
| Packaging & Warranty | |
| Warranty | 24-month device warranty (12-month battery warranty) |
| Packaging box | Type-C cable x1, Pre-applied screen protector x1, Packaging box x1, User manual x1, Safety card x1, Magnetic charging cable x1, Hand strap x1 |
MODEL COMPARISON TABLE
| H81 (5G-U62) | H81 (5G-M60) | H81 (4G-M50) | H81 (4G-M40) | H81 (4G-M40H) | |
|---|---|---|---|---|---|
| Processor | Unisoc UIST885 Octa-core (8 cores) Up to 2.7GHz|6nm process |
MediaTek Kompanio 900T (MTK8791T) Octa-core (8 cores)Up to 2.6GHz|6nm process |
MediaTek Helio G99 (MTK8781) Octa-core (8 cores) Up to 2.2GHz|6nm process |
Octa-core ARM Cortex A73 (2.1 GHz, MTK6771) | 12nm process |
Octa-core ARM Cortex A73 (2.1 GHz, MTK6771) | 12nm process |
| Graphics | Arm MaliTM-G57 @ 850 MHz |
ARM G68 MC4 | Arm MaliTM-G57 @ 850 MHz |
ARM Mali-G72 MP3 GPU @700MHz |
ARM Mali-G72 MP3 GPU @700MHz |
| AI Processing | 8 TOPS IMG AX3596, 988 MHz |
APU 3.0 (2.6T) | / | Tensilica VP6x2 dual-core AI processor (~0.75 TOPS) |
Tensilica VP6x2 dual-core AI processor (~0.75 TOPS) |
| Memory | 8GB LPDDR4 | 8GB LPDDR4 | 8GB LPDDR4 | 6GB LPDDR4 | 8GB LPDDR4 |
| Storage | 256GB UFS | 256GB UFS | 256GB UFS | 64GB | 128GB |
| Display | 8-inch AFFS/IPS panel | 1920x1200 FHD resolution | 1000 nits high-luminance (sunlight-readable) | 8-inch AFFS/IPS panel | 1920x1200 FHD resolution | 1000 nits high-luminance (sunlight-readable) | 8-inch AFFS/IPS panel | 1920x1200 FHD resolution | 1000 nits high-luminance (sunlight-readable) | 8-inch AFFS/IPS panel | 1280x800 HD resolution | 450 nits high-luminance (sunlight-readable) | 8-inch AFFS/IPS panel | 1920x1200 FHD resolution | 1000 nits high-luminance (sunlight-readable) |
| Camera | Rear Camera: 48MP+5MP Front Camera: 8MP |
Rear Camera: 48MP+5MP Front Camera: 8MP |
Rear Camera: 48MP+5MP Front Camera: 8MP |
Rear Camera: 32MP Front Camera: 8MP |
Rear Camera: 32MP Front Camera: 8MP |
| Charging | Type-C 8-pin magnetic connector |
Type-C 8-pin magnetic connector |
Type-C 8-pin magnetic connector |
Type-C 8-pin magnetic connector |
Type-C 8-pin magnetic connector |
| Data Ports | USB Type-A (Host) x1 | USB 3.2 Gen 2 Type-C, USB & DP |
USB Type-A (Host) x1 | Type-C (OTG) x1 |
USB Type-A (Host) x1 | Type-C (OTG) x1 |
USB Type-A (Host) x1 | Type-C (OTG) x1 |
USB Type-A (Host) x1 | Type-C (OTG) x1 |
| Navigation | GPS/BeiDou/GLONASS/ Galile/QZSS with AGPS/ SBAS support |
L1+L5 GPS/BeiDou/ GLONASS/Galileo/ QZSS with AGPS/ SBAS support |
GPS/BeiDou/GLONASS/ Galile/QZSS with AGPS/ SBAS support |
GPS/BeiDou/GLONASS with AGPS/SBAS support |
GPS/BeiDou/GLONASS with AGPS/SBAS support |
| Cellular | WCDMA/LTE-TDD/ LTE-FDD/5G NR |
WCDMA/LTE-TDD/ LTE-FDD/5G NR |
GSM /WCDMA/VoLTE | GSM /WCDMA/VoLTE | GSM /WCDMA/VoLTE |
| 3G Communication and Data | WCDMA 3.75G (HSDPA+42.2Mbps, HSUPA+11.5Mbps) |
WCDMA 3.75G (HSDPA+42.2Mbps, HSUPA+11.5Mbps) |
WCDMA 3.75G (HSDPA+42.2Mbps, HSUPA+11.5Mbps) |
WCDMA 3.75G (HSDPA+42.2Mbps, HSUPA+11.5Mbps) |
WCDMA 3.75G (HSDPA+42.2Mbps, HSUPA+11.5Mbps) |
| 3G Band Support | WCDMA(B1/5/8) | WCDMA(B1/5/8) | WCDMA:B1/2/4/5/6/8 | WCDMA(B1/2/5/8) | WCDMA(B1/2/5/8) |
| 4G Communication and Data | FDD: 150Mbps down, 50Mbps UP TDD: 150Mbps, 50Mbps up |
FDD: 150Mbps down, 50Mbps UP TDD: 150Mbps, 50Mbps up |
FDD: 150Mbps down, 50Mbps UP TDD: 150Mbps downlink, 50Mbps uplink |
FDD: 150Mbps down, 50Mbps UP TDD: 150Mbps, 50Mbps up |
FDD: 150Mbps down, 50Mbps UP TDD: 150Mbps, 50Mbps up |
| 4G Band Support | B1/ 3/ 5/ 8/ 34/ 38/ 39/ 40/ 41 /Cat 12 |
TDD-LTE (B34/38/39/ 40/41); FDD LTE (B1/ 2/3/4/5/7/8/12/17/ 20/26/28a&b) Cat-18 |
TDD-LTE (B34/38/39/ 40/41); FDD LTE (B1/2/ 3/4/5/7/8/12/17/20/ 26/28a&b) Cat-13 DL |
TDD-LTE (B38/39/40/ 41); FDD LTE (B1,B2, B3,B4,B5,B7,B8,B12, B17,B20,B28)Cat-7 DL / Cat-13 UL |
TDD-LTE (B38/39/40/ 41); FDD LTE (B1,B2, B3,B4,B5,B7,B8,B12, B17,B20,B28) Cat-7 DL / Cat-13 UL |
| 5G Communication | 5G NR 3GPP Release 15 NSA/SA Mode, Sub-6 GHz ·SA/NSA Bands: n1, n3, n5, n8, n28, n41, n78, n79 ·DL 4 x 4 MIMO: Supported on bands n1, n3, n41, n78, n79 |
5G NR SA n1/n3/n20/ n28/n41/n77/n78/n79 5G NR NSA n1/n3/n41/n7 DL 4x4 n1/n3/n41/ |
/ | / | / |
| Wi-Fi | Dual-band Wi-Fi 5 (2.4/5GHz, 802.11a/b/g/n/ac) |
Dual-band Wi-Fi 6 2x2 (2.4/5GHz, 802.11a/b/g/n/ac/ax) |
Dual-band Wi-Fi (2.4/5GHz, 802.11a/b/g/n/ac) |
Dual-band Wi-Fi (2.4/5GHz, 802.11a/b/g/n/ac) |
Dual-band Wi-Fi (2.4/5GHz, 802.11a/b/g/n/ac) |
| BT | 5.0 LE | 5.2 LE | 5.2 LE | 5.0 LE | 5.0 LE |
| OS | Harmony 4.1/ Android 13 |
Android 14 | Android 15 | Android 13 | Android 13 |
SOURCING GUIDE
| Order No. | Model | Function Desscription |
|---|---|---|
| Basic Version | ||
| 05121135 | H81 (5G-M60) | HUGEROCK/H81-M60-R/8GB+256GB/Gray+Black/1920*1200/1000nits/48MP+5MP/E20/NFC |
| 05121151 | H81 (5G-U62) | HUGEROCK/H81-U62-R/8GB+256GB/Gray+Black/1920*1200/1000nits/48MP+5MP/E20/NFC |
| 05121136 | H81 (4G-M50) | HUGEROCK/H81-M50-R/8GB+256GB/Gray+Black/1920*1200/1000nits/48MP+5MP/E20/NFC |
| 05121119 | H81 (4G-M40) | HUGEROCK/H81-M40-R/6GB+64GB/Gray+Black/800*1280/400nits/32MP/E20/NFC |
| 05121159 | H81 (4G-M40H) | HUGEROCK/H81-M40H-R/8GB+128GB/Gray+Black/ 1920*1200/1000nits/32MP/E20/NFC |
| Explosion-Proof Version | ||
| 05121162 | H81 (5G-M60) | HUGEROCK/H81-M60-EX/8GB+256GB/Gray+Black/1200x1920/1000nits/E20/NFC |
| 05121163 | H81 (5G-U62) | HUGEROCK/H81-U62-EX/8GB+256GB/Gray+Black/1200*1920/1000nits/E20/NFC |
| 05121164 | H81 (4G-M50) | HUGEROCK/H81-M50-EX/8GB+256GB/Gray+Black/1200x1920/1000nits/E20/NFC |
| 05121165 | H81 (4G-M40) | HUGEROCK/H81-M40-EX/6GB+64GB/Gray+Black/800*1280/400nits/32MP/E20/NFC |
| 05121166 | H81 (4G-M40H) | HUGEROCK/H81-M40H-EX/8GB+128GB/Black/1920*1200/1000nits/32MP/E20/NFC |
| High-Precision Version | ||
| 05121172 | H81 (5G-M60) | HUGEROCK/H81-M60-GM/8GB+256GB/Gray+Black/1920*1200/1000nits/48MP+5MP/UM960/NFC |
SUPPORTS MODULE CUSTOMIZATION
| NFC Module | |
|---|---|
| Feature Overview | Integrated NFC module with standardized API interfaces, enabling mobile payment solutions and bank card transactions. |
| Operational Modes |
Read/Write: Full read/write capability for NFC tag data storage and retrieval. Card Emulation: Mimics NFC cards for contactless payment systems and secure access control. Peer-to-Peer: Facilitates seamless data exchange between NFC-compatible devices. |
| Performance Metrics | Effective Range: 20-50mm tag interaction distance. Frequency: 13.56MHz high-frequency operation. |
| Supported Standards |
RF Protocols: ISO/IEC 14443A/B, ISO/IEC 15693, ISO/IEC 18092, NFC Forum specifications. Tag Compatibility: Comprehensive support for industry-standard cards, Including: MIFARE S50/S70, Ultralight, NTAG 203/213/215/216, FM1204/FM1208, DESFire EV1 (D21/D41/D81),SRI512/SRIX4K, iCODE, HF Tagit, and derivatives. |
| Barcode Module | |
| Module | E20 Barcode Module |
| 2D | QR Code, Micro QR, Data Matrix, PDF417, Micro PDF417, Aztec, Maxicode, Hanxin Code, Dotcode, Composite. |
| 1D | Code 128 ( ISBT 128, AIM 128, GSI 128 ), EAN-13, EAN-8, UPC-E, UPC-A, ISBN, ISSN, Code11,Interleaved 2 of 5, Code39, Code93, Code32, Codabar, Matrix 2 of 5, Industrial 25, IATA25, MSI Plessey, GSI DataBar, Plessey, Febraban. |
| LORA Model: Industrial LoRa Data Transceiver Module | |
| ICore Features | Long-range UART communication with ultra-low power architecture, industrial-grade interference resistance, and plug-and-play integration |
| Frequency Range | 410-441 MHz (Default: 433 MHz) |
| Transmit Power | Configurable 21-30 dBm (FCC/CE compliant) |
| Power Supply | Single 5V DC (±5% tolerance) |
| Operational Range | Tested 8,000m line-of-sight* (*Environment-dependent: terrain, obstructions, RF noise) |
| Interface | UART/TTL (3.3V/5V logic compatible) |
| RTK Model: RTK UM960 | |
| Core Architecture | NebulasIV™ GNSS SoC with 1408-channel signal processing |
| Supported Constellations | BeiDou: B1I/B2I/B3I/B1C/B2a/B2b GPS: L1C/A/L2P/L5 GLONASS: G1/G2 Galileo: E1/E5a/E5b/E6 |
| QZSS | L1C/A/L2C/L5 SBAS: L1C/A |
| Positioning Performance (RMS) | Single-Point: Horizontal: 1.5m | Vertical: 2.5m DGPS Enhanced: Horizontal: 0.4m | Vertical: 0.8m |
| RTK Fixed Solution | 0.8cm +1ppm | Vertical: 1.5cm +1ppm 10Hz update rate |
| RFID Passive Tag Reader/Writer (Optional: LF, HF, UHF configurations) | |
| RFID Module: 125K LF Low Frequency | |
| Function | UART interface for ID card number output / Supports ID card number reading |
| Read Range | 20-50mm |
| Supported Tags | ID cards (8HEX-10D): EM4100, EM4001, TK4100, EM4305 |
| Interface | UART |
| Frequency | 125KHz (LF) |
| RFID Module: HID Card Module (125K LF Low Frequency) | |
| Function | UART interface for HID/ID card number output / Supports HID26 and compatible cards (e.g., EM4100) |
| Read Range | 20-50mm |
| Supported Tags | UART |
| Interface | 125kHz (LF) |
| RFID Model: RFID Module (134K LF High-Power) | |
| Function | UART interface for 134kHz animal tag ID output / Compliant with ISO 11784/5 and EMID standards |
| Read Range | 80-150mm |
| Protocols | FDX-B (full-duplex)/HDX (half-duplex) |
| Interface | UART |
| Frequency | 134kHz (LF) |
| RFID Model: Dual-Band RFID Module (LF+HF, Read-Only) | |
| Function | Dual-frequency card No. read (13.56MHz HF + 125kHz LF) via UART,Supports read-only operations |
| Read Range | 20-50mm |
| Supported Tags | MIFARE S50/S70, Ultralight, FM1208, DESFire, Chinese ID cards, EM4100, T5577 |
| Interface | UART |
| Frequency | 13.56MHz (HF) + 125kHz (LF) |
| Protocols | ISO 14443A/B, ISO15693, EM4100 |
| RFID Model: HF Multi-Protocol RFID Module | |
| Function | 13.56MHz HF IC card read/write with full NFC protocol support |
| Read Range | 20-50mm |
| Supported Tags | MIFARE S50/S70, Ultralight, NTAG 203/213/215/216,FM1204/FM1208, DESFire EV1 (D21/D41/D81),SRI512/SRIX4K, iCODE, HF Tagit, SAM modules (9600/38400/115200 baud) |
| Frequency | 13.56MHz (HF) |
| Interface | UART |
| Protocols | ISO 14443A/B, ISO 15693, ISO 18092, FeliCa |
| RFID Model: UHF RFID Module (FCC Standard) | |
| Function | UHF tag read/write via UART interface |
| Read Range | 1-3m (varies by tag/environment) |
| Interface | UART |
| Frequency | 902-928MHz (FCC UHF band) |
| Protocol | EPC Gen2 / ISO 18000-6C |
| Output Power | 0-26dBm (±1dB accuracy) |
OEM/ODM
Product Line
Research and Design
Professional Validation
Software Customization
High-Qaulity Services
Professional Certification
Modular Customization
Product Quality Testing
Product Qualification
WORRY-FREE, Focus on quality for 14 years
HARDWARE CUSTOMIZATION
- 1 ID Custom Design
- 2 MD Custom Design
- 3 PCBA Custom Development
- 4 Module Custom Developmennt
- 5 Nameplate Logo Customization
- 6 Packaging Custom Design
SOFTWARE CUSTOMIZATION
- 1 Boot Screen Customization
- 2 System Function Hiding
- 3 Built-in Customer App
- 4 Customer App Auto-launch
- 5 Platform Software Integration
- 6 Fixed MAC Address
- 7 Download Prohibition
- 8 Intercom App
- 9 USB Disablement
- 10 System Model Customization
- 11 APP Installation and Uninstallation Control
- 12 Pre-installed APK
- 13 Physical Button Disablement
- 14 Camera Control
- 15 Provide System Signing Files
FAQ
Q: Are you the manufacturer?
A: Yes, we are the manufacturer. We have our own brand HUGEROCK. All our products have complete patents - ID/MD design, hardware and software, molds, assembly are all done by our own team.
Q: Can other GIS software using serial port data work directly on your device?
A: No, we report GPS data in native ways. The serial port is already opened at the system low level. Your GIS software needs to acquire data in this way to work directly.
Q: Does it come with GIS application software?
A: Yes we have GIS software, but it requires a fee.
Q: Can you customize and pre-install our software?
A: Yes, we can pre-install your software. Customization will depend on the requirements of your software customization.
Q: Can it do differential without internet?
A: No, it requires internet to do differential.
Q: What is the minimum order quantity?
A: We accept standard product orders starting from one unit. If needed, we can even customize your logo. For OEM, our sales team will review the detailed requirements and confirm minimum order quantity.
Q: Can we get free samples?
A: Sorry, we typically do not provide free samples. If the customer confirms specifications and pricing, samples can be ordered first for testing and evaluation.
Q: How to order and pay?
A: We accept T/T (bank transfer), Alibaba online payment, Western Union.
Q: What is your product warranty?
A: We provide 24 months warranty after shipping.
Q: Can I extend the warranty period?
A: We offer extended warranty up to 36 months maximum, with a 10% price increase for extended warranty.
Q: How long is the delivery time?
A: Production lead time is approx 3–10 days, depending on requirements. Shipping time via DHL/UPS/FedEx/TNT is approx 3–5 working days. For some remote places, shipping time may be longer.
Q: How to repair if there are device issues?
A: We will provide online technical support to troubleshoot issues. For hardware issues, we can ship parts or components for customer to install (if they have technical staff) or can also ship back to us for repair.
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