Project fit & buying priorities
Production and maintenance managers, plant IT/OT teams, MES/EAM providers and equipment integrators can assess the workflow, integration and ongoing support together. Operations should define tasks and exceptions, IT should validate interfaces and access, and procurement should compare complete configurations and service scope.
Evaluate offline history, attachment sizes, peripheral interfaces and technician permissions rather than screen size alone.
From field action to a complete record
- 01Receive service jobs and equipment history
- 02Scan equipment and record the fault
- 03Log repair, spares and photographs
- 04Confirm outcomes and close the job
System integration & delivery responsibilities
Use equipment serial, fault job, repair action, spare part, customer confirmation, revisit as the integration checklist. Define field ownership, required values and exception handling. Complete one representative job from terminal to API and backend review before scaling to more teams or sites.
SOTEN provides terminal hardware, module adaptation and device-interface support. Software and equipment partners own MES/EAM logic, line control and management platforms. The terminal does not replace a PLC or safety controller.
Turn requirements into testable selection criteria
| Criterion | Confirm with the project team | Evidence to request |
|---|---|---|
| Use and configuration | Confirm capture methods, environment and operator interaction against the criteria above | Representative jobs, tags and peripheral list |
| Systems and interfaces | MES / ERP / EAM / QMS application version, fields, SDKs and protocols | Installable software, API specification and test account |
| Operations and support | Actual shifts, power, network, mounting and spare-unit plan | Full-shift test, installation drawing and support responsibilities |
Product platforms to evaluate
Select a platform by workflow, then confirm the branch, operating-system version and modules. The suggestions below do not mean every option is included in every configuration.
S101
Field service & photo recordsTablet candidate for field service, forms, photographs and business-system integration.
View platform and configurations ↗
H81
Mobile forms & capture optionsMultifunction tablet for business forms and capture options; select the system platform and module combination.
View platform and configurations ↗
H61
Material & equipment scanningHandheld workflow candidate for mobile scanning roles that require frequent movement and one-handed interaction.
View platform and configurations ↗Pilot validation & procurement acceptance
Trace reporting, dispatch, parts usage and revisit, checking repeat faults, offline attachments and customer confirmation.
- Operations: confirm completion, exception review and result retrieval against real workflows.
- IT / integration: verify fields, permissions, offline recovery and duplicate handling.
- Procurement / support: freeze the tested device, software and accessories, and agree delivery, spares and service terms.
Questions before the project starts
Can this connect to our existing system?
MES / ERP / EAM / QMS are integration targets, subject to application compatibility, interface access and SDK validation. Share the software version, API specification and an anonymized workflow sample for a device pilot. Agree device supply, integration and rollout as explicit work packages.
What should we prepare before selecting pilot devices?
Provide sample jobs and equipment IDs, peripherals, installation dimensions, application packages and MES/EAM interfaces. Include deployment region, estimated quantity, project stage and intended rollout date to define candidate configurations and a test plan.
