# OEM / ODM Custom Industrial Device Engineering Canonical source: https://sotengroup.com/product/customization-serivce-oem-odm-global/?lang=en Language: en Publisher: SOTEN GROUP Develop a device project through requirements, platform adaptation, sample validation and delivery. [Discuss configuration & pricing ↗](https://sotengroup.com/contact/?lang=en&product=SOTEN%20OEM%20ODM%20Rugged%20Device%20Customization%20Service#enquiry)[Explore technical information ↓](https://sotengroup.com/product/customization-serivce-oem-odm-global/?lang=en#specs) 01Application fit 02Configuration & interfaces 03Sample & delivery validation DEFINE ENGINEER VALIDATEDefine your project through engineering. 01 / APPLICATION FIT ## Build your configuration around the project. For software providers, integrators, device brands and project owners. Define the workflow before confirming device versions, modules and interfaces. 01 / PROJECT EVALUATION ### Field task Describe inspection, mobile-operation or field-display workflows and operator needs. 02 / PROJECT EVALUATION ### Configuration & connectivity Review display and input, coverage, power, peripherals and optional modules. 03 / PROJECT EVALUATION ### Software & validation Share OS and application requirements and validate integration with a sample. 02 / FEATURES & INTEGRATION ## Review features. Define integration scope. Features below follow this model’s product information and may include variant-specific or optional modules. Confirm device versions, interfaces, SDKs and software before integration. 01 ### Platform & OS Confirm computing platform, OS version and application compatibility against the model documentation. 02 ### Connectivity & peripherals Share connectivity, power and peripheral requirements to verify interfaces and module combinations. 03 ### Development & validation Define development resources, SDK integration and sample-validation scope around your workflow. [Discuss software & system integration ↗](https://sotengroup.com/contact/?lang=en&product=SOTEN%20OEM%20ODM%20Rugged%20Device%20Customization%20Service%20/%20SDK%20&%20system%20integration#enquiry) 03 / TECHNICAL SPECIFICATIONS ## Check the technical details your deployment needs. Explore hardware, OS, interfaces and expansion specifications. Performance and features vary by configuration; choose the options that fit your deployment. ### Confirm documentation for your project configuration. Share the platform, modules and deployment requirements so our team can confirm the applicable specification and configuration scope. [Discuss specifications & versions ↗](https://sotengroup.com/contact/?lang=en&product=SOTEN%20OEM%20ODM%20Rugged%20Device%20Customization%20Service%20/%20Specification%20information#enquiry) 04 / DOCUMENTS & OPTIONS ## Match model, documentation and project requirements. Check the selected model and documentation version before confirming modules, accessories and certification scope. Evaluate variant specifications separately. [SDK / DOCRequest development, certification & option information↗](https://sotengroup.com/contact/?lang=en&product=SOTEN%20OEM%20ODM%20Rugged%20Device%20Customization%20Service%20/%20Development,%20certification%20&%20options#enquiry) Complete product illustrations & information＋ ### OEM/ODM Product Line Research and Design Professional Validation Software Customization High-Qaulity Services Professional Certification Modular Customization Product Quality Testing ### Product Qualification ### WORRY-FREE, Focus on quality for 14 years Life cycle is greater than 5 years Two-Year Warranty For Device Unpacking Failure, Free Replacement Whitin 30 Days More Than 100 Units, 1% Space Parts Gurantee HARDWARE CUSTOMIZATION - 1 ID Custom Design - 2 MD Custom Design - 3 PCBA Custom Development - 4 Module Custom Developmennt - 5 Nameplate Logo Customization - 6 Packaging Custom Design SOFTWARE CUSTOMIZATION - 1 Boot Screen Customization - 2 System Function Hiding - 3 Built-in Customer App - 4 Customer App Auto-launch - 5 Platform Software Integration - 6 Fixed MAC Address - 7 Download Prohibition - 8 Intercom App - 9 USB Disablement - 10 System Model Customization - 11 APP Installation and Uninstallation Control - 12 Pre-installed APK - 13 Physical Button Disablement - 14 Camera Control - 15 Provide System Signing Files ### FAQ Q: Are you the manufacturer? A: Yes, we are the manufacturer. We have our own brand HUGEROCK. All our products have complete patents - ID/MD design, hardware and software, molds, assembly are all done by our own team. Q: Can other GIS software using serial port data work directly on your device? A: No, we report GPS data in native ways. The serial port is already opened at the system low level. Your GIS software needs to acquire data in this way to work directly. Q: Does it come with GIS application software? A: Yes we have GIS software, but it requires a fee. Q: Can you customize and pre-install our software? A: Yes, we can pre-install your software. Customization will depend on the requirements of your software customization. Q: Can it do differential without internet? A: No, it requires internet to do differential. Q: What is the minimum order quantity? A: We accept standard product orders starting from one unit. If needed, we can even customize your logo. For OEM, our sales team will review the detailed requirements and confirm minimum order quantity. Q: Can we get free samples? A: Sorry, we typically do not provide free samples. If the customer confirms specifications and pricing, samples can be ordered first for testing and evaluation. Q: How to order and pay? A: We accept T/T (bank transfer), Alibaba online payment, Western Union. Q: What is your product warranty? A: We provide 24 months warranty after shipping. Q: Can I extend the warranty period? A: We offer extended warranty up to 36 months maximum, with a 10% price increase for extended warranty. Q: How long is the delivery time? A: Production lead time is approx 3–10 days, depending on requirements. Shipping time via DHL/UPS/FedEx/TNT is approx 3–5 working days. For some remote places, shipping time may be longer. Q: How to repair if there are device issues? A: We will provide online technical support to troubleshoot issues. For hardware issues, we can ship parts or components for customer to install (if they have technical staff) or can also ship back to us for repair. 05 / VALIDATION & DELIVERY ## Turn technical evaluation into a defined delivery. Align technical, quality and procurement teams around the same model and configuration scope. ### Technical & sample validation Define OS versions, modules and peripherals, then validate software integration and field operation. ### Quality & applicable documentation Review model-specific certification, tests and environmental conditions. For hazardous areas, verify certificates and permitted configurations separately. ### Procurement & lifecycle Confirm pricing, lead time, configuration changes and repair support against volume, location and project stage. LET’S ENGINEER YOUR PROJECT ## Tell us what your solution needs. Share the application, model or version, modules, interfaces, deployment country and expected volume to define configuration and project scope. [Enquire about this model ↗](https://sotengroup.com/contact/?lang=en&product=SOTEN%20OEM%20ODM%20Rugged%20Device%20Customization%20Service#enquiry)[sales@soten.com.cn](mailto:sales@soten.com.cn) ## OEM / ODM selection & system integration Assess OEM / ODM by environment, applications, capture modules and peripherals. Compare OS, display, power and interfaces using the specifications and original documentation, then agree the delivery configuration. For: Industry software providers, system integrators and device brands [Check model datasheets](https://sotengroup.com/resources/?lang=en) · [Prepare SDK and application interfaces](https://sotengroup.com/resource/sdk-en/) · [Discuss your project configuration](https://sotengroup.com/contact/?lang=en) [Datasheets and support guides](https://sotengroup.com/resources/?lang=en) · [Engineering and delivery](https://sotengroup.com/engineering/?lang=en)